Caring across cultures
Episode Details

With an ever-changing demographic landscape, how do we provide care that can be tailored to individual, cultural needs? Also, with an increasing reliance on newcomers to Canada within the caregiving workforce, how do we ensure we are creating inclusive and welcoming work environments? These questions are top of mind with leaders and care providers today – not only in Canada, but around the world.

In this episode, Donna Duncan is joined by two leaders in long-term care in Ontario, Canada that operate in culturally diverse communities.

·   Adil Khalfan, President and CEO of Kensington Health that is based in downtown Toronto and offers community-based specialized healthcare services.

·   Dr. San Ng, CEO of Yee Hong Centre for Geriatric Care, Canada’s largest not-for-profit senior care organization delivering culturally appropriate services to Chinese and other Asian seniors.

Together, they explore cultural proficiency and safety in long-term care homes and the opportunities that are unfolding.


·      An introduction to culturally appropriate care and equity, diversity and inclusion by the Yee Hong Centre for Geriatric Care

·       Embracing diversity toolkit developed by the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI)

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This episode was generously sponsored by our Sector Champion, ARJO.

Episode cover art for Caring across cultures