Supporting complex care needs in our long-term care homes is becoming increasingly difficult at times, but it is not impossible. In this conversation, we’re learning how clinical expertise is merging with the mastery of caregiving to create a fast track to a future where complex continuing care is not only comprehensive but truly optimal.



• Andrea Thompson is Vice President of Long Term Care, Community and Hospice at Kensington Health in Toronto. Her career has taken her through a wide range of health care settings including long-term care, acute care, rehabilitation, complex continuing care, and community-based services.  

• Lucia Rocha is President of the Family Council at the Gardens at Kensington Health. As a former caregiver, she knows first-hand what it’s like to support a loved one as their care needs change over time. 

People moving into long-term care are currently living with nearly six different health conditions on average. 87% of them need support with activities of daily living like getting dressed, taking a shower and eating.

With an increasingly diverse population, as well as varying cultural, linguistic and spiritual needs, long term care homes are moving away from cookie-cutter approaches and turning toward what appears to be the key to providing the best complex continuing care – customization.

Resources:

Learn more about the growing number of services being at Kensington Health

SCOPE (Seamless Care Optimizing the Patient Experience) is a virtual, inter-professional care team that connects primary care providers to specialists, hospitals, community care and mental health resources in real-time.

Making the Move to Long-Term Care? Family Councils Ontario has a guide from those who’ve gone through the transition

This episode was generously sponsored by our Sector Champion, StaffStat.